-
Recent Posts
- ERM, From Hole-Plugging to Holistic, Part III: How to Do ERM Right
- Let’s Make a Deal, Part I: Do Banks Compete on Price?
- ERM, From Hole-Plugging to Holistic, Part II: Playing “Whack-a-Mole” Is Getting Harder
- The Core Conversion Conundrum, Part III: The Value of Independence
- Staying One Step Ahead of the Sausage Makers, Part I
Recent Comments
- Laqi Styling on Is the “E-Wallet” Finally Within Reach?
- In Susies Shoes on ERM, From Hole-Plugging to Holistic, Part II: Playing “Whack-a-Mole” Is Getting Harder
- Sera Maria Michael on Is the “E-Wallet” Finally Within Reach?
- ostritch feathers on The Cross Roads of Reform & Change
- Build Me Castles In Air on Let’s Make a Deal, Part I: Do Banks Compete on Price?
Archives
Categories
Meta
Monthly Archives: April 2010
Hello? Anyone else in the Silo?
I arrived at a new client site, a bank in the Midwest recently. I had been looking forward to this particular project for some time. Something that still excites me at work, even after 20 years in the banking industry, … Continue reading
Posted in Operational Performance Improvement
Tagged communications, consultant, improvement
1 Comment
How well do you know your customer?
I rarely give book reviews, because my attention span is better suited for a blog than War and Peace! However, I was passed a copy of Insidious, published by Memento.  It was a great read on the topic of bank … Continue reading
Fleahunting
When greeted with “ How are you? What have you been up to?” An industry respected colleague who makes his way from Bergen County, New Jersey into Manhattan each day to warm his seat in the hallowed halls of banking; … Continue reading
The day I found myself at The First National Bank of Can’t & Don’t Have
I was listening to a group of community bankers lament about the shortage of new customers, and more significantly not reaching their growth goals. Since we were all in a hotel lobby lounge, I joined the conversation (2 Sam A’s … Continue reading
Lost NSF Revenue – Just get over it!
I was speaking to Mel Feeney, Senior VP of Enterprise Risk Management and Peter Cahill, VP of OPI and M&A, regarding the buzz around lost NSF revenue. I was surprised given all the noise around this topic, that both of … Continue reading
Come in, Have a Seat, Get to Know Us
We might be irreverent, sardonic, opinionated, take a bit of creative license, but you will always have (forgive me in advance) a “Clear View” on where we stand on any given topic, which in a world of maybe’s, yes men, … Continue reading