Category Archives: Revenue Enhancement

The Core Conversion Conundrum, Part III: The Value of Independence

In a bank CIO’s life, there is perhaps no more momentous project than a core processing system conversion. It’s the banking equivalent of a heart transplant – a major changeover that, once started, cannot be undone. And like a heart … Continue reading

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848 Pages of Drama

It’s not quite War and Peace, at least in terms of rich characters and historical sweep, but at 848 pages, the Dodd-Frank Wall Street Reform and Consumer Protection Act definitely packs a hefty helping of drama – especially for financial … Continue reading

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What the Macy’s Thanksgiving Parade Can Teach Us About Banking and Billing

In between football games, family activities, and helping to prepare the holiday feast last Thursday, I happened to catch part of the Macy’s Thanksgiving Day Parade on TV. Somewhere among the 12 marching bands, 850 clowns, and 1,600 cheerleaders and … Continue reading

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Is the “E-Wallet” Finally Within Reach?

When were you first told that someday soon we’d all be using mobile phones for payments and other services? A decade ago? And yet here we are today, still looking forward to when banking customers can pay for a package … Continue reading

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The day I found myself at The First National Bank of Can’t & Don’t Have

I was listening to a group of community bankers lament about the shortage of new customers, and more significantly not reaching their growth goals.  Since we were all in a hotel lobby lounge, I joined the conversation (2 Sam A’s … Continue reading

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